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1. I don't
understand the reasons for the different colors on the keycaps.
In general, our keyboard colors are grouped based upon the keys
function - for example, on our Adobe Premiere keyboard, we use
the following conventions:
Light Blue keys – in general serve go-to functions (go to the
first frame of a clip, or go to the in point etc.). The
exception is the Update key (letter T).
Dark Blue keys – control movement within a clip or the timeline,
for example, Play, Stop, frame forward, etc.
Orange Keys – Tool commands
Bright Yellow keys – Mark functions (Mark in, out, etc.)
Pale Yellow keys – Window and timeline functions, such as fit
program to timeline, zoom in and out of the timeline and toggle
between the source and program window.
Red Keys – “Record” functions – Insert, Overlay, and Lift
functions
Gray keys – Clear functions as well as the Settings and Title
functions
Light Green – Import and Capture functions
Dark Green – Output and Export functions
We follow similar conventions with Final Cut Pro, while Avid
dictates the colors we use on our keyboard for their products.
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2. Do your keyboards work with the 64-bit version of Windows XP?
At this time our driver does not support 64-bit versions of Windows.
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3. Do the DV & Professional Series keyboards
work with the new OS X 10.5 “Leopard” Operating System?
Yes, our latest driver works with version 10.5 or "Leopard."
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4. Can I connect
your keyboard through a USB hub, KVM switch, docking station, monitor, or PS/2 adapter?
Our
keyboards are only certified with a direct connection to the
computer. Although the keyboards may work connected through these devices, we do not support these installations.
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5. I understand that Final Cut Pro 4 through 6 allow the keyboard to be completely
remapped. Does the Professional Series work with Final Cut Pro 4
through 6?
Our keyboard is laid
out based upon the default key shortcuts in Final Cut Pro
version 4 through 6 (which
happen to be the same as 1.2 through 3). The difference with
these newer versions of Final Cut Pro is that you can re-map a keystroke to
another key. If you do chose to re-map the keys, the icons on
our keyboard will no longer match your custom layout. As each
keycap has, besides the icons and names, the actual letter for
that key, you can not pull off a keycap and place it in another
location.
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6. Can I use your Professional Series and Advantage Series keyboards for Premiere Pro with Premiere Elements?
While Adobe Premiere
Pro and Premiere Elements are very similar programs, there are several differences which would make our Pro Series and Advantage Series keyboards difficult to use. For customers using Premiere Elements, we recommend purchasing a DV Keyboard and ordering the Premiere Pro sticker set. You can then install only the stickers which correspond to Premiere Elements shortcuts.
Our guide to installing stickers for Premiere Elements can be found here.
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7. What is the difference between the "DV Keyboard" and the
"Professional Series" other than price and the color coded keys?
Essentially, that's
it, however it's more about who is using the keyboard and how
it is used that should be the deciding factors. With the DV Keyboard, as
the keycaps are not color coded but instead can utilize our stickers, this would be an excellent keyboard for a home user that may
share the computer with other family members. For example, perhaps mom
uses the computer to edit videos, dad balances the family checkbook, and
kids do schoolwork and play games. With the DV Keyboard, all the family
members will be able to use the keyboard (and can program some cool things
with the jog/shuttle and Specialty Keys for their particular apps) without
being "thrown" by color-coded keycaps.
The Professional Series is targeted towards a user that doesn't share the computer and uses
that computer primarily for editing.
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8. I’m a professional editor, however I don’t see a Professional Series for
the software I use: what do you suggest?
The DV Keyboard is an excellent choice, as the built-in
jog/shuttle controller will give you precise control over your clips and
timelines. Check the Compatibility section
of our web site to see if your
particular software is listed. As there are a great number of applications
on the market, it is possible that we may not have tested your
application. If your software isn't listed, you can still feel comfortable
purchasing our product, as we offer a 15 day return policy.
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9. I use both Macs and PCs – can a
DV Keyboard be used on either computer?
Our latest generation of keyboards (DV Keyboard 3.0, Professional Series 3.0, and Advantage Series 2.0) and previous generation (DV Keyboard 2.0 and Professional Series) incorporate our unique Hybrid Technology, and may be used with either a PC or Mac computer, with appropriate key labeling for both operating systems.
Prior models of our DV Keyboard, model numbers 1101 (PC) and 1102 (Mac), are designed specifically for either the PC or Mac platform and are not interchangeable. Plugging in a PC DV Keyboard (1101) into an Apple computer (or Mac DV Keyboard 1102 into a Windows computer) may cause damage to both the keyboard and the computer.
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10. Do your keyboards come in any
other colors?
Our current jog/shuttle keyboards are black and silver.
We have select models available in blue (for PC) and ice blue (for Mac)
- check the Bella Store, Refurb Center and Outlet Center for
availability.
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11. Can I plug in any device, such as a mouse, into a DV or Professional Series keyboard?
Yes, the keyboards have a built-in hub
with two USB ports.
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12. What version of USB does your keyboard use?
The current generation of our keyboards (DV Keyboard
3.0, Professional Series 3.0, and Advantage Series 2.0) are USB 2.0
compatible. All previous USB keyboards are USB 1.1 compliant.
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13. If I purchase a Professional
Series, can I use the keyboard with other applications?
Certainly! The keyboard will function as a standard keyboard with other
applications – as a matter of fact, you may find the jog/shuttle
controller will be useful in your other applications.
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