Bella Technical Support Request

To serve you as efficiently as possible, please provide the following information.

Name
Company
Street Address
Address (cont.)
City
State/Province
Zip/Postal Code
Country

Please provide the following product information:

Product	Please Select Pro Series DV Keyboard Advantage Series EZ Keyboard
Model #	Please Select 4200 DV Keyboard 3.0 4200-05 - Vegas 4200-06 - Liquid 5200 - Xpress 5201 - Premiere 5202 - Final Cut 5203 - Composer 7200 - Xpress 7201 - Premiere 7202 - Final Cut 4100 - DV Keyboard 4100-05 - Vegas 4100-06 - Liquid 5100 - Xpress 5101 - Premiere 5102 - Final Cut
Operating System	Please Select Mac - 10.5.x Leopard Mac - 10.4.x Tiger Mac - 10.3.x Panther Mac - Earlier OS X versions Windows XP SP1 Windows XP SP2 Windows XP SP3 Windows Vista Windows Vista SP1 Windows MediaCenter

Mouse              Printer            Scanner            USB Hub          
Media Card Reader  Hard Disk     Other USB Device   

Is the keyboard plugged directly into the computer's USB ports, or is it into a USB hub/KVM switch/Monitor/USB extender cable?

Directly connected to computer
Through a hub or switch

Open the JSM Settings application on your computer - if you turn the Shuttle Wheel, do you see the movement reflected on screen?

Yes
No
Not Applicable

Please describe the issue you are having:

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